Frequently Asked Questions

How do I know that you are trustworthy?

With all of the scams going around, it can be difficult to know who you can trust. Tim has been a member of the Quad Cities community for over nine years and has worked with sensitive data in technology and medical industries. As a proud member of the Order of the Engineer, Tim holds himself to a high standard of ethical behaviour outlined in the Obligation of the Engineer in all of his business dealings.

Why don't you charge more?

We don't believe that quality service should cost you an arm and a leg. In this economy, your computer repair bill shouldn't cost more than the computer itself. We know that times are tough and want to make it affordable to keep your technology running great.

How do you handle my data privacy?

We believe that your data should remain your data. We absolutely do not sell or give access to any of your information to third parties. We maintain HIPAA compliance with our medical clients and treat all of our client data as confidential information. There are only two situations under which we will disclose information without a client's consent. The first is to a law enforcement agency as a result of a court order or search warrant. We will also disclose and report any evidence of child abuse to the appropriate agencies.

Contact Information

Questions? Comments? Send me an email at: tim@timthepvcomputerguy.com.